On the impacted device, go to All Apps > Settings > Time & language > Date & time, and toggle Set time automatically off, then back on. When this synchronization is not working, time on the device may drift from the actual time.Ĭlock drift beyond 5 minutes can cause authentication failures in standard Surface Hub scenarios including Teams sign-in. Some Surface Hubs may stop synchronizing their computer clock with if they have been affiliated with Azure Active Directory or configured with no affiliation. When Surface Hub device users select the 'End Session' functionality to clear user data, the Surface Hub device may erroneously detect a cleanup failure, forcing a restart of Windows to ensure clean up occurs successfully. Some Surface Hubs are restarting when a user selects 'End Session'. Some Surface Hubs are experiencing connectivity issues to their Azure Log Analytics (formerly known as OMS) workspaces.įor the Surface Hub devices affected, when using Azure Monitor, no data is reported to the workspace.
Microsoft will provide additional information regarding a resolution as quickly as possible. Microsoft is aware of and is actively investigating this issue. As a result, the Whiteboard contents cannot be shared via email. When going through the Whiteboard export flow to email the contents of the Whiteboard Application, Surface Hub devices are currently displaying "Your device isn't set up for email.". When using the Whiteboard Application on Surface Hub devices, the contents cannot be shared via email.
To ensure Surface Hub receives the latest updates, sign in with an Admin account and select All apps > Settings > Update and Security > Windows Update, and then install all updates. This article lists known issues for Surface Hubs running the current operating system, Windows 10 Team 2020 Update.